Many years ago, one of my sons asked me, “What do you get paid, Mum?”
I said, “I own the business. I get what’s left over.”
“Well,” said my son, “how do you make sure there’s enough left over for you to get paid?”
I replied, “That’s my job as the business owner, to make sure the business earns enough to pay the staff, pay all the bills AND then has some left to pay me.”
As the saying goes: ‘Out of the mouths of babes.’ Read More »
What are your business’s values? Do you know? Have you articulated them to anyone?
Any business book you read these days will ask if you know what your business’s core values are. It’s a bit of a step on from mission or vision statements, although these things are still talked about.
A business’s core values are defined as the philosophies or principles that guide its internal conduct as well as its relationship with its customers and other stakeholders. They are the guiding principles that help to define how the business and its employees will behave.
I find all this airy fairy talk a bit hard to follow. Much of what people say are core values are just basic must haves to me. For example, to say we act with honesty and integrity. Of course we do; that’s to be expected. Read More »
My husband and I have a goal – to walk the whole of the Te Araroa in our lifetime. Check it out here. www.teararoa.org.nz. It’s a 3000km walk from the top to the bottom of NZ and joins together many existing walks. We could do it as “through walkers”- start at one end and keep going till we get to the other end- but we don’t have the time or dedication. So we’re what’s called “section walkers”; we do it in sections. We fit in pieces where and when we can: a longer tramp at New Years, several day walks through the years, etc. It’s a logistical challenge. The biggest problem is always getting transport to one end to walk to the other.
We aim to do between 100-150km per year. That makes it a 20-30 year plan. Sounds ridiculous I know, and it certainly did when we started in 2012. (We realised we’d done some of the walks already so why not keep going?) However, we’ve now done 762km. That’s over 25% so it seems more realistic.
And how do I know that? I keep a record of all the pieces we’ve done. It’s drawn on a map and a spreadsheet of course. After all, I’m an accountant. Read More »
As a member of NZ CA (an association of independent chartered accountants), we receive a quarterly newsletter from them all about Trusts called TrustTALK.
The latest issue talks about the Draft Trusts Bill, winding up Trusts, and new Enduring Power of Attorney forms.
Click the link here to receive your copy NZCA Issue 9 BW Miller Dean.
If you are interested in past issues you can find them on the NZ CA Limited website here.
Do I need to establish a Trust? Do I still need the Trust I have?
We often get asked these questions by our clients. And the answer, as it so often is, is “it depends”. It depends on why you want it. Then it depends on the balance between the advantages and the disadvantages to you.
The principal purpose of a Trust is to set assets aside to protect them from a variety of people and organisations such as:
Protection from family members and organisations tend to be emotive reasons that vary from person to person.
Happy New Year!
I hope you’ve come back to work all fired up and ready to get into it- declaring that this year, you’re going to make the time to work ON your business not just IN it. You know what your goals are for the year and have a plan to get them underway.
Or does it feel like groundhog day? You just get bogged in the same old detail with no clear picture of where you want the business to be going.
Without a clear idea of why you’re in business and what you want to achieve, you cannot complain when you don’t achieve the lifestyle you want from your business. If you aim nowhere, that’s where you get – nowhere.
I’ve been reviewing our plan for the last quarter, ticking off what was achieved. We’ll be meeting next week to set the new objectives for the next quarter and the coming year. From all I’ve read this is the best way to do your plans. Have longer term strategic targets, anywhere up to say 3 years, then break it down into what has to be achieved this year, then this quarter, to move you towards that goal. Often the tasks on this are not things that are urgent but they are important. Things that if you don’t do you won’t move forwards. Read More »
It has recently come to our attention that clients have been receiving invoices which appear to be from the New Zealand Intellectual Property Office, but they are NOT. The following warning was posted on the NZIPO website in November.
“We have noticed an increasing amount of unsolicited or fraudulent IP protection, promotion or advertising services being offered to IP holders.
If you receive any communication about your IP case from anyone other than:
you should treat them with caution. Particularly if they are preparing to charge you a fee for the service. Read More »
What a week we had from the 14th November, starting with the Earthquake early Monday morning and followed by torrential rain and floods. I know we’ve always got plenty to talk about with the weather in Wellington, but that week really topped the list.
The effect on businesses vary depending on what the business does and where it’s situated. We’ve been talking to many clients since, and it seems the effects on their business swing both ways.
A supermarket client had a mad morning clean up, but were then able to open Monday morning. They were really busy as their competition weren’t able to open. Sadly, they’ve been shut down 10 days later because of a building over the road being deemed to be risky. A firm of lawyers have moved in temporarily downstairs from us, they’re locked out of their building because of a risky neighbouring building. They can’t even get their records and equipment.
On the other side, a client with a pub had an extremely busy Monday. People couldn’t go into the city and wanted the companionship of others. Clients that work in engineering, alarm systems, tiling, or anything else to do with building and maintenance have been inundated with work since. Read More »
This week, 13-19 November, is Fraud Awareness Week.
Financial scamming is an everyday problem for many New Zealanders. A scam is an illegal scheme that persuades people and businesses to “invest” in a (non-existent) project. These can come in many forms, from scam emails to phone calls. So how can you keep yourself safe from these fraudulent activities?
NZCA (an association of independent Chartered Accountants) has released a newsletter warning us of the dangers of fraud and what you can do to protect yourself from scams. You can read the newsletter here.
Good administrators, the ones who get things done before you have to ask, the ones who are meticulous and detailed yet friendly and fun, are as rare as hens’ teeth. But if you find one… your business will skyrocket, as they are a very crucial part.
Not only are they the first face clients see when they come in the door, they are also behind the smooth running of any office environment.
As the practice manager of our office, I lead our administration team and I love my job! We make the most of having a very strong admin team in our office, so our accountants can get on with what they do best – strategic planning, budgets and cash flow forecasts, and, of course, accounts! We take care making sure our office is clean and tidy. We enjoying making cups of tea and coffee for our clients and having a chat as they come in the door. We make sure our annual work is in so our accountants don’t need to worry about getting the work in but can focus on getting high quality work out the door to our clients. And we take pride in the relationships we get to build with our clients. Read More »
As a member of NZ CA (an association of independent chartered accountants), we receive a quarterly newsletter from them all about Trusts called TrustTALK.
The latest issue talks about asset and estate planning, and what you can do when a Trustee has dementia.
Click the link here to receive your copy NZCA Issue 8 BW Miller Dean.
If you are interested in past issues you can find them on the NZ CA Limited website here.
When I come back to work after the summer break, I spend the first week or two planning for the next financial year. I like to get a head start on it when I’ve been out of the nitty gritty of day-to-day stuff and when we’re not so busy with clients’ work.
It’s important to plan what you want the business to achieve, then look at what it has done in the past and work out how you’re going to bridge that gap.
The financial aspect of a plan is a budget. And because cash is king, the even more useful version of this is a cash-flow forecast.
It’s not unusual for a client to ask us to prepare one for them because the bank has asked for one. It then gets handed to the bank or put in a drawer and promptly forgotten. That’s about as useful to the business owner as an annual set of financial statements we prepare long after the year end to calculate the tax payments!
But a budget and cash-flow forecast can be very useful to help manage the business. Read More »
Here’s a fun factoid for you… billing your customers for the work you’ve done gets you paid! AND, when you get paid, you can pay your bills! And eat!
One of the most important things about running an SME is to get your invoices out- as quickly after the job is done as possible. Simply put, people won’t pay you if you don’t bill them. Invoice fast and often.
I know, I’m hearing you say that it’s the last thing you feel like doing after spending all your time on the job; you’re just too busy and it becomes a chore for the end of the month or a wet day. But that sort of business practice is what gets you a gigantic debtors list and believe me, chasing that up is a far worse chore! Read More »
Is your business sustainable? And I don’t mean are you eco-friendly and “green”; I mean, would your business carry on if you weren’t there, working in it day after day?
So, you’re the owner of a business. You might have started it from nothing or you could have bought it from someone else. But often we are really self-employed, maybe with a few staff to help us out. The customers are our customers, they only want to see us and they believe we do all their work ourselves. Our staff rely on us to feed them tasks you end up doing nearly everything yourself, picking up all the bits that the staff didn’t get to. Or maybe you have to correct their work and, rather than coaching them to develop their skills, you just do it yourself because it’s quicker and easier. You think you’re the only one that can get it right. This is the proverbial working IN the business rather than ON it. Read More »
When we take new clients on it’s really important that we get to know them and understand them and their business. To repeat what I said in our last blog: “We like nothing better than when our clients achieve the lifestyle they want to from their business.”.
We know that not everyone desires building a large empire that they can sell off for megabucks. Many of our clients just love being their own boss and in charge of their own destiny. But all business owners also want their business to be the best that it can be. This is where we can help.
It’s also important that new clients understand what we can do to help them. We’re not here to just do Annual accounts and tax. We understand running a business and the challenges it brings. Not only have we run our own business for many years, we constantly talk to other business owners about their business challenges.
So, when we first meet potential new clients we like to have what we call a Proactive Accounting Meeting.
Read on to find out more about a PAM, and call us if you have any questions or would like to arrange a time for us to come and meet with you. Read More »
Do you feel you are juggling all the parts of the business you own all at the same time? You are trying to handle it all and be everything to everybody. You neglect to take time out for yourself; there is little or no time for family and friends; and there is little or no time for a holiday
Think about your role in the business objectively and ask, “How can I improve my business without working harder?” How could you do more but in less time? Ask yourself, “Without me, what would happen to this business?” What could you do with that business so you have time for family and friends and that trip you have always dreamed about?
Let’s take another moment to consider why you went into this business in the first place. Probably to give you the ability to earn more income, to take time off when you would like, or because you did not want to work for someone else. Are you actually achieving the goals that you set out to achieve when you went into this business? Have you considered your role in the business as a job?
Starting with the end in mind and working backwards will net you some good answers to work with. Imagine what the end goal really looks like, then work backwards to identify the steps it took to get there. This is where planning for the business comes to the forefront.
Breaking the cycle we are currently operating in through the use of systematisation is key. Systems that would allow for someone to undertake your role if you were not there.
Why is advance succession planning so important?
An ageing population combined with the dynamic of younger generations who seem less motivated to acquire a business tests long held assumptions that our businesses will be our future superannuation.
SMEs need to focus on extracting the capital value of their business and with an increasing number of those businesses expected to come onto the market in the next few years we can expect the polarisation between the good and the bad to grow.
Good businesses will continue to sell and command a high price, whereas poor performing businesses will at best come under greater price pressure and at worst be unsaleable.
The ideal timetable for an effective succession plan is three to five years from initial plan through to final succession. In a perfect world we’d recommend a minimum of two years to prepare and in a sense groom the business for sale.
One thing all four of us Directors agreed on when we merged was that we all love working with our clients to help them with their businesses. We like nothing better than when our clients achieve the lifestyle they want to from their business. So we’ve been working on defining and streamlining our business advisory services to make sure our services are in the best interests of our clients’, managed consistently and using up to date business practices. It’s all things we are very experienced at doing, just defined and managed in a better way.
Over the coming months we will feature the services in these blogs to introduce and explain them.
The best place for us to start working with you is with a Complimentary Client Review for existing clients or a Proactive Accounting Meeting for new people. This is where we find out from you what your aspirations for your business are and what’s going on in it at the moment.
Read on to find out more about a CCR, and call us if you have any questions or would like to arrange a time for us to come and meet with you.
As a member of NZ CA Limited we receive a quarterly newsletter from them all about Trust’s called TrustTALK.
The latest issue talks about the importance of having a will and touches on the topic of having a power of attorney.
Click the link here to receive your copy NZCA Issue 7 BW Miller Dean.
If you are interested in past issues you can find them on the NZ CA Limited website here.
Over the past two weeks Inland Revenue has received reports of a telephone phishing scam from several hundred customers around New Zealand.
The scam calls have been made to landlines and mobile phones, with messages being left on voicemail if the calls haven’t been answered.
The callers state that they are from the Inland Revenue Department and the following scenarios have been reported, that the customer:
The caller is then advising customer they or their lawyer must return the call as soon as possible. Some customers have been told to make a payment via Western Union within 30 minutes, or risk arrest.
They are often told to ring a Wellington number – (04) 830 2441 – and recommended to speak to a “Kenneth Matthews”, “James Matthews” or “Kevin Sousa” to arrange an immediate payment so as to avoid serious repercussions.
Customers have reported the callers as having “foreign sounding” accents, with many different accents reported. Sometimes the caller is female. The callers are very confident and convincing, and we have received anecdotal reports that some customers have been taken in and paid significant sums of money to the scammers.
Some customers have called the number referred to above and reported the background as sounding like a Contact Centre environment with multiple accents.
These customers have also reported the callers as becoming angry and aggressive when challenged.
If you receive a suspicious email, SMS scam message or a fraudulent call, please let us know as soon as possible so we can advise IRD.
